Privacy Policy

Effective Date: July 2026

KISAN KA VIKAS (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the KISAN KA VIKAS mobile application and related services. By accessing or using our application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

To provide our services effectively, we may collect the following information:

Full Name
Email Address
Phone Number
Delivery and Billing Address
Order and Purchase Information
Device Information and App Usage Information
Customer Support Communications and Feedback
Notification Preferences

2. How We Use Your Information

We use your information for the following purposes:

To create and manage your account.
To process, confirm, and deliver fertilizer and agricultural product orders.
To provide customer support and respond to your inquiries.
To send important notifications regarding orders, updates, and services.
To improve app functionality, performance, and user experience.
To maintain security and prevent fraud or unauthorized activities.
To comply with legal and regulatory obligations.

3. Order and Delivery Services

The application may require your delivery address and contact information to process and deliver your orders successfully. This information is used solely for order fulfillment, customer support, and service improvement purposes.

4. Device Information

We may collect limited device information, such as device identifiers, operating system version, and app performance data, to improve security, fix technical issues, and enhance user experience.

5. Notifications

The application may send notifications related to order status, delivery updates, offers, and important service announcements. Users may disable notifications through their device settings at any time.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

With delivery partners for order fulfillment.
With service providers who assist in operating the application.
When required by law, court order, or government authorities.
To protect our rights, users, and platform security.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, modification, or destruction. However, no method of electronic storage or transmission over the internet is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take appropriate steps to remove such information.

10. Your Rights

Depending on applicable laws, users may have the right to:

Access their personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Object to certain processing activities.
Withdraw consent where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the application after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

KISAN KA VIKAS

Email: kisankavikas4444@gmail.com
Phone: +91 85293 31347